Director of Operations

Position: Operations Director

Location: Minneapolis, MN

Salary Range: $70,000-$85,000 

Position Summary:  The Director of Operations serves as a strategist, planner, and program implementer for NATIFS’s strategic goals and objectives. The Director of Operations will oversee the day-to-day activities of NATIFS, ensuring that the organization is managed and performing efficiently and effectively. The Operations Director works with the Executive Director and other members of the leadership team to set the organization’s strategic goals.  Provide leadership oversight and administrative direction to finance, communications, and facilities maintenance functions.

Job Functions

  • Lead Strategic Planning for the Operations Department 
  • Overseeing managers and other employees in their department
  • Ensure Department is fulfilling grant deliverables 
  • Managing Departmental budgets 
  • Communicating with founders and board members
  • Contribute to business plans, budgets and schedules for future expansion 
  • Understanding conflicts with teams and providing solutions
  • Lead Operation’s strategy to create more equitable access to programs in underserved communities
  • Represent NATIFS at community events and activities as a brand ambassador
  • Develops standards to measure and evaluate NATIFS financial and operational performance and report results to executive leadership team and Board of Directors
  • Develop, recommend, implement and evaluate operational policies and procedures
    • Ensure all policies and procedures are in compliance with applicable local, federal and state regulations and laws governing business operations


  • 7+ years of related experience within Nonprofits, Operations, Compliance, Legal Affairs, or other relevant function; progressive leadership responsibilities preferred
  • Demonstrated experience supporting the development of decolonized environments
  • Strong interpersonal skills with the ability to facilitate meetings, resolve conflict, build consensus, establish rapport, and collaborate effectively across functions and externally
  • Analytical and critical thinking skills with the ability to leverage data to influence decisions, identify risks and improvement opportunities, and distill complex issues into actionable plans while also positioning function effectively at strategic and tactical levels 
  • Demonstrated comprehension of non-profit operating best practices
  • Experience supporting the development of decolonized environments
  • Demonstrated collaborative style; cultural competency; and effective relationship building
  • Ability to position operating functions at both strategic and tactical levels
  • Demonstrated success in managing multiple projects concurrently and completing on time
  • Demonstrated success in working effectively with staff at all levels of the organization
  • Ability to easily adapt, prioritize and successfully manage multiple tasks simultaneously or projects in response to ambiguous, changing or competing priorities, ensuring adherence to deadlines
  • Ability to apply discretion and sensitivity while working with confidential information
  • Strong executive presence and ability to interact with Board members and other key stakeholders
  • Experience working in a nonprofit organization and managing vendor contracts 
  • Provide a strong executive presence and ability to interact with Board members
  •  Demonstrate strong analytical and problem-solving skills

Engagement with NATIFS’ mission:

  • Lead by example
  • Practice Indigenous values identified as NATIFS workplace cultural expectations
  • Represent NATIFS and reflect values in the community
  • Willingly step up as requested 
  • Generate new ideas
  • Work on strategies, activities and funding
  • Engage with the board as appropriate
  • Attend and participate in events and meetings
  • Communicate internally in a timely manner


  • Employer pays 100% of health insurance premium, with additional employer contribution to Health Savings Account
  • Employee contribution to 403(b) at 1% or more of salary is matched with 3% of salary employer contribution
  • Four weeks of paid time off + 11 paid holidays per year 

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on NATIFS’s needs. A Hybrid work arrangement means the employees core role will be a blend of virtual and onsite at business locations. A Full-Time Remote work arrangement means the employee works full-time from home or an alternate location that’s not a NATIFS location and may travel to NATIFS location up to 6 times a year. 

ADA requirements:

NATIFS will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon request as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please reach out to [email protected] for additional information. Additional ADA notice of requirements:

  • Periods of sitting and standing
  • May endure prolonged periods of computer use
  • Written and verbal communication ability
  • Scan, handle and move material efficiently and safely, including lifting or moving up to 40 pounds
  • Flexible work schedule (e.g., occasional nights, weekends, and holidays) and regular attendance necessary
  • Reasonable accommodations can be made as needed

*English speaking, conversational Spanish preferred, with knowledge of Indigenous language value

To Apply or Inquire for Further Information

please send the following materials to [email protected], with the subject line as follows: OD_(last name)_(first name):

  • One-page cover letter
  • Resume or CV
  • In your cover letter, please mention any experience living in or working in Native communities, and any other experience you believe makes you a successful candidate for this position.

NATIFS is committed to the principle of equity. We actively encourage women, people of color, and LGBTQ individuals to apply for this position and all positions at NATIFS.

NATIFS is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, military status, or any other characteristic as established by law.

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